Delivery

Normal size packages approved for parcel shops is shipped with UPS or GLS. The shipping rate for your country and region is calculated and displayed in the checkout.

Shipping costs vary depending on the size and type of product. Larger items such as boards, kayaks, masts, and similar products may incur higher shipping fees than standard deliveries.

Some products may deviate from the standard shipping terms, and the final cost will be shown at checkout.

The shipping rate for your country and region is calculated and displayed in the checkout.

Once your package has been shipped from our warehouse, you will receive an email/text message with a tracking link.

Please check your junk mail and spam folders, as they may end up there. If you do not receive this email, please feel free to contact customer service and we will resend it.

Please note: During peak seasons, there may be longer response times to emails.

We strive to reuse the boxes we receive from our suppliers. Therefore, you may receive, for example, a ski boot box with other contents, as we try to reduce the consumption of packaging.

The following products - such as fixed SUP boards, wing foil boards, windsurf boards and masts, kayaks, paddles, and packages over 2 meters - may incur additional shipping costs due to their size and handling requirements. Any extra shipping fees will be clearly displayed at checkout before you complete your purchase.

Pick up One Open Sky Herning. If you wish to pick up your package, you can do so at the store in Herning.

Please write in the comments section of your order that you wish to pick up your package at One Open Sky Herning.

Any shipping costs will be manually removed from the amount charged to your account after your order has been placed.

If you have any questions about returns and cancellations, you can find information and guidelines here.