Customer service
Payment
At oneopensky.com, you can pay with: -
- Alta pay
- American Express
- Paypal
- VISA
- Mastercard
- Maestro
- JCB
- Diners
Your payment information is transmitted securely using encrypted connections (SSL/TLS).
One Open Sky does not store or have access to your card details.
All card payments are processed by AltaPay, a certified payment provider that complies with the highest international security standards (PCI DSS).
As a cardholder, you are protected under European payment regulations (PSD2) against unauthorized use of your card.
Payment and Reservation of Amount
If you pay with an international payment card, the amount will be reserved on your account immediately after the order is placed.
The reservation ensures that sufficient funds are available until your order has been processed.
The reserved amount will remain on your card or account until one of the following occurs:
- The payment is captured when we ship your order, or
- The reservation is released according to your card issuer’s policy.
We will only withdraw the payment once your order has been packed and shipped from One Open Sky.
The amount charged will never exceed the total you approved at the time of purchase.
All prices on the website include VAT where applicable.
When completing your order, you will be asked to read and accept our Terms and Conditions.
Orders may only be placed by persons over 18 years of age, or by minors with the consent of a parent or guardian.
The money for your purchase will only be debited after the order has been shipped. We automatically debit the money through our system after the order has been shipped in our system.
NOTE: When placing an order, the amount will be reserved on your account. We cannot debit more than what is reserved on your account.